How to Choose a Window Contractor in Massachusetts

Many window companies include a guide on their website about choosing the right installer—only to conclude that they are the best choice. With over 30 years of experience in the window industry, Fisher Windows takes a different approach. Our goal is to provide homeowners with useful information, high-quality products, and honest advice. Based on our experience, here are some key factors to consider when selecting a window company:

Beware of Scams

Rebates and “limited-time” discounts often indicate inflated pricing strategies. Sales presentations featuring celebrity endorsements and extended pitches are common red flags. Genuine discounts are typically available during off-peak seasons and should not be contingent on signing a contract immediately. Trust your instincts and conduct thorough research before committing.

High-Pressure Sales Tactics

If the price decreases repeatedly during the sales pitch, it may be a sign of aggressive sales tactics. Likewise, if a quick phone call to the office suddenly results in a significantly lower offer, proceed with caution. These tactics are designed to pressure you into making an impulsive decision.

Evaluating a Sales Pitch

A reputable salesperson will emphasize the strengths of their product rather than focusing on negative comparisons. If the presentation is centered on discrediting competitors, consider it a warning sign. Quality products stand on their own merits, and every company claims to offer the “best” solution.

Licensed & Insured Contractors

Licensing and insurance requirements vary by state, and it is crucial to verify compliance. In Massachusetts, window installation requires both a Home Improvement Contractor’s license and a Construction Supervisor’s license. We hold both credentials. Additionally, insurance coverage can vary—some contractors may only carry the minimum $300,000 General Liability Policy without worker’s compensation. We maintain a $2 million Liability Policy and full Worker’s Compensation coverage for all employees.

No Subcontractors

Some contractors claim to have in-house crews, but it is essential to confirm whether they are actual employees rather than subcontractors. Request insurance certificates, particularly for worker’s compensation coverage. Hiring a contractor with dedicated employees often results in higher-quality workmanship, as employees take greater pride in their work. We invite you to meet our professional and experienced team. Meet our friendly crew!

Window Selection Matters

While many windows appear similar, durability is the true test of quality over time. A reputable contractor should offer multiple options to suit your needs. If a company exclusively sells vinyl windows, they may discourage you from considering wood alternatives. Similarly, if a salesperson spends hours promoting an unfamiliar brand, there is likely a better, more competitively priced alternative available. At Fisher Windows, we offer products from some of the most respected manufacturers in the industry. View our window options.